Press the Connect button on the receiver and on the bottom of the mouse (Figure 1). Unplug any devices, including the following: Speakers Printers Scanners Other USB devices except the mouse Personal Digital Assistants (PDAs) USB flash drive or other external storage devices Turn the computer back Notes: Some newer Notebooks and Tablets with Keyboards have a Precision Touchpad that uses a driver built into Windows and will not need a driver to be downloaded. Reseat the receiver in the USB port.
A small program may be needed to be downloaded and installed, just follow the prompts. To do this, go to your laptop manufacturer's website and look for their downloads section. When finished plug the keyboard back in and turn your computer on. Figure 14: USB Port Locations Note: The connectors only go in one way.
For Windows 10, refer to the Microsoft Knowledge Base Article, Touch and Keyboard. But if your computer can't find an updated driver, you may have to look for the updated driver by yourself. It could be that the computer is frozen, meaning it is not responding to any commands you give it.
External device Some USB and PS/2 input devices automatically disable the touchpad when connected. When the scroll wheel does work correctly, attach one external device at a time and test the mouse to see which one may have caused the issue. Loading... Trackpad Not Working Mac Touch or click on the picture of the touchpad.
Re-pair the mouse to the computer for more information refer to, Fix, Connect to and Learn About Bluetooth. Hp Laptop Touchpad Not Working Sign in to make your opinion count. Press the F6 key. http://www.computerhope.com/issues/ch001497.htm Tip: You can also press the Windows key to see if the Start Menu appears on Windows computers.
Make sure the opening on the bottom of the mouse is clean.
Note: When the USB port does not recognize any devices attracted to it, refer to the Dell Knowledge base article How to resolve USB port issues. Touchpad Not Working Dell If the connector does not seem to fit, adjust the angle or flip it over. Lenovo Touchpad Not Working How-To Videos How To Enable Windows 10's Dark Theme View more PCWorld videos »